WhatsApp is currently experiencing issues, with certain features and services being down.
Yesterday afternoon, WhatsApp fell down, preventing users from sending any messages on the service owned by Meta. Users of WhatsApp reported that when they tried to send a text, a timer would show.
The outage of Facebook and Instagram in March, two additional Meta platforms, was preceded by the WhatsApp problem.
What caused WhatsApp to go down, what transpired, and is the service now operational again?
What Caused WhatsApp To Go Down?
Users of WhatsApp began reporting problems connecting to the service just after 2:00 PM EST. Many reported the issue on Down Detector, which displays a surge at that time. However, customers reported that their WiFi was operational, suggesting that WhatsApp was not the issue.
Users of Instagram and Facebook also complained about having trouble creating and seeing posts.
Through a status page for its business APIs, WhatsApp owner Meta verified the problem and stated that it also affects APIs that connect to Facebook Messenger and Instagram. This suggests that a hack was not the source of the outage.
Additionally, WhatsApp assured users it was working on a fix on X, the old Twitter. It was resolved at little after 4 p.m. EST.
When I reached out to Meta for a statement, I was sent to the company’s post on Twitter/X.
A disruption in WhatsApp.
With more than 2 billion users, WhatsApp is one of the most popular messaging apps worldwide. Although the disruptions on Facebook and Instagram were significant, the impact on the company from the WhatsApp outage is far greater. There aren’t many of them; the most recent WhatsApp outage occurred in 2022.
WhatsApp is currently experiencing issues, with certain features and services being down.
The majority of us use WhatsApp occasionally each day. Even while I usually recommend using services like Signal that aren’t controlled by Facebook, when friends and family insist on using WhatsApp, you may not always have an option.
To see how irate people are, all you have to do is glance at Twitter or X.
Although the company deserves some credit for the fact that services were restored in a matter of hours, the optics of the disruptions don’t look good for Meta.